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Order Status / RMA Status



Order Number:   

RMA Number:    





RMA Info

Notice:

We have two addresses for RMA's. Please ensure you are returning your product to the correct address. Please do not return any products without prior authorization. Click Here to See the RMA Process

 


Gefen RMA Procedure.pdf


 



Return for Credit
(Sealed/unopened
products only)
   
Warranty Service
(Unsealed/opened, all defective products incl. DOA)
       
Genco - Gefen Warehouse
Attn: RMA/RMA # (*)
12471 East Riverside Drive
Eastvale, CA 91752
U.S.A.
    Gefen, LLC
Attn: RMA # (*)
20600 Nordhoff Street
Chatsworth, CA 91311
U.S.A.
       
* Your RMA # here

 

 

 

 

 

 

RMA Forms



RMA Request Form:

RMA Request Form.zip (Excel format)




Certificate of Destruction documents:


Certificate of Destruction Procedure.pdf
(Procedure - PDF format)


Certificate_of_Destruction_Form.zip
(Form - Excel format)

 

Certificate_of_Destruction_Form.pdf
(Form - PDF Format)









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