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Order Status / RMA Status



Order Number:   

RMA Number:    





RMA Info

Notice:

We have two addresses for RMA's. Please ensure you are returning your product to the correct address. Please do not return any products without prior authorization. First see the RMA change notice here:

 

US Customers:
Change Notice to RMA Process for US Customers.pdf


International Customers:
Change Notice to RMA Process for EMEA Customers.pdf

 



Friendly Returns
(Sealed and Unopened
products only)
   
Unfriendly Returns
(Products that need repair or have been opened)
       
Genco- Gefen
Attn: RMA/RMA#
12471 East Riverside Drive
Eastvale, CA 91752
U.S.A.
    Linear Michigan (LMI)
Attn: Gefen/RMA#
2547 3 Mile Road Ste A
Grand Rapids, MI 49534
U.S.A.
       

 

 

 

 

 

 

RMA Forms



RMA Request Form:

RMA Request Form.xls




Certificate of Destruction documents:


Certificate of Destruction Procedure.pdf
(Procedure - PDF format)


Certificate_of_Destruction_Form.zip
(Form - Excel format)

 

Certificate_of_Destruction_Form.pdf
(Form - PDF Format)